Return and Refund Policy

Effective Date: December 18, 2025

We want you to be satisfied with your purchase. Because our products are made-to-order, returns are limited to specific cases.

1. Damaged or Incorrect Items

If your item is damaged, defective, or incorrect, please contact us within 14 days of delivery with your order number and a clear photo of the issue. We will review your request and offer a replacement or refund where appropriate.

2. Returns for Other Reasons

We do not accept returns for incorrect sizing, buyer’s remorse, or change of mind. Please review your order carefully before submitting, as all items are custom made.

3. Refund Processing

Approved refunds will be issued to your original payment method. Processing times vary depending on your payment provider and may take several business days to appear.

4. Exchanges

We do not offer direct exchanges. If your return is approved, you may place a new order for the desired item.

5. Contact

For return or refund inquiries, please contact us at:

wearirishicons@gmail.com